CUSTOMER SUPPORT

Welcome to KEA Essence customer support.

Here you can find answers to common questions. We are committed to providing you with exceptional service and assistance for all your beauty needs.

CUSTOMER CARE - Live Support

We operate exclusively online and do not have a physical store location.Our team is always available to assist you through chat — feel free to reach out with any questions or product inquiries. Your satisfaction is our priority!

For support, feel free to contact us via chat.

LIVE CHAT

You can contact from:

Mon -Fri: 8:00 AM - 5:00 PM

sale@keaessence.com

Who is KEA Essence?

KEA Essence is a company that operates only online, through forms drop-shipping. KEA Essence is the licensed consultant of Chogan Group, for the sale of their full range of products. The KEA ESSENCE will also launch in the market soon and some products from popular brands.
Does KEA Essence have points of sale?

We do not own any points of sale, because the policy of Chogan Group and our partners is that we operate online in the form of dropshipping. When our customers place an order at KEA Essence, our system sends the order and the delivery details for your address to our partners.
Can I also become a consultant at Chogan Group?

Of course, you can, with a very simple procedure and with a minimum investment of 120.00 euros, become an official partner. Click on the link below and enter your details and purchase one of the sets and you will automatically receive your points and officially become a partner.
When making a purchase, do I receive an invoice and how?

The moment you make a KEA Essence purchase, we automatically send you the invoice by email and all the necessary information.
How do we contact KEA Essence?

You can contact us via chat or email, during business hours, and our staff will respond as soon as possible